Took my Iphone 8 Plus to the Apple store as callers couldnt hear me when I was speaking on my phone. I was given a warm welcome and advised to wait while my phone was being tested and diagnosed. Ten minutes later the Apple Genius reappeared and informed me that the microphone section is faulty and no, it could not be repaired as the microphone is part of the motherboard. They would supply me with a working 8 plus for just under $700 plus tax , less $120 trade in allowance on my non working phone.
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I was disappointed and really shocked at the proposed cost, so on my way home I stopped at a local independent repair store for a second opinion. Forty minutes later I left the repair store with a replaced microphone in my phone which was now working perfectly, and the total cost was $36 .
I wonder how many Apple owners have been ripped off in this fashion. I think this dishonesty is quite sad