Are you dealing with slow computers, login issues, or constant tech headaches? I’m an experienced IT Helpdesk / Desktop Support specialist offering professional, reliable support for home users and small businesses in the Clovis/Fresno area and remotely.
About me:
9+ years of Tier 1/2 IT support experience with desktops, laptops, and remote users
CompTIA A+ certified, currently pursuing Network+ to deepen networking skills
Based in Clovis, CA, available for local on‑site or remote support
AS in Computer Science (2010)
Services I provide (including but not limited to):
PC and laptop troubleshooting (Windows issues, crashes, slowness, blue screens)
User account, password, and Microsoft 365 issues
Printer, scanner, and peripheral setup and troubleshooting
Wi‑Fi and basic network troubleshooting (IP, DNS, DHCP issues)
New computer setup, updates, and basic security hardening
Remote support sessions for quick fixes and ongoing help
Business & office support experience:
User onboarding/offboarding, account creation, and permissions in Azure Active Directory
Remote management tools (JAMF Pro, Kaseya RMM) to keep systems updated and secure
Ticketing systems and ITIL-based workflows, so I’m used to documenting and resolving issues efficiently
general office IT troubleshooting
Why work with me:
Professional, friendly, and patient communication
Clear explanations in non‑technical language
Focus on fixing the issue and preventing it from coming back
Flexible hours, including evenings and some weekends
Rates:
Fair, competitive pricing; flat rate or hourly depending on the job
Discounts available for ongoing small business support or multiple devices
If you’re tired of dealing with tech problems and just want your systems to work, I can help. Call or text Christopher
Principals only. Recruiters, please don't contact this poster.