We are looking for a motivated Customer Service Representative who can connect with customers, handle inquiries, follow up on opportunities, and help turn leads into appointments.
Responsibilities:
Answer incoming calls, texts, and online inquiries
Assist customers with vehicle questions and appointments
Follow up with leads and help schedule showroom visits
Provide excellent customer service throughout the buying process
Maintain customer records and update lead information
Assist with basic dealership office tasks
Communicate professionally with customers in person, by phone, and online
Requirements:
Previous customer service, sales, or dealership experience preferred
Strong communication and people skills
Professional phone etiquette
Organized and dependable
Comfortable using computers, email, and social media platforms
Ability to multitask in a fast-paced environment
Automotive experience is a plus
What We Offer:
Competitive pay based on experience
Opportunity to grow with an established independent dealership
Friendly team environment
Training and support provided
We are looking for someone motivated, dependable, and ready to become an important part of our team.
Principals only. Recruiters, please don't contact this job poster.